EXCHANGES & RETURNS
At Calleen Cordero, we want you to be completely happy with your purchase.
If you are not 100% satisfied with what you ordered, you may return your item(s) for a full refund within 7 days of receiving your order, or within 14 days for store credit or exchange. Please note, the original shipping fees are not refundable, and we do not offer price adjustments on purchases.
Returns must be unworn, in the state you received them, and in the original packaging. Please include the packing slip that came with your order,
If you wish to Exchange your item, please make sure to email us the item you would like for exchange for, so we can place on hold, and also please write this information on the packing slip.
Exchanges/Returns should be shipped to the below address with a traceable carrier, we are not responsible for delayed or lost packages. Note our preferred carrier is UPS or USPS.
13017 Ventura Blvd – Suite A
Studio City, CA 91604
As we are always striving to improve our products and customer experience any feedback on what didn’t work for you would be greatly appreciated.
Upon receipt of your parcel you will be refunded in the same method of payment used for the original purchase, items received after 7 days but no later than 14 days will be issued a store credit or exchanged depending on your needs.Calleen Cordero is not responsible for any lost or stolen products following shipment from Calleen Cordero to the delivery address provided by you.
Please let us know if you have any questions about your purchase or need any assistance. You can contact us at our Studio City location for help 818-285-8533 or email us email@example.com.